Paul Purcell, a former restaurant industry professional, founded InfoQuest International. Starting as a licensed private investigation agency in 1998, InfoQuest handled various cases such as fraud, theft, and missing persons. Recognizing the need for organization, Paul adopted a more structured approach to his investigations to avoid confusion and improve efficiency. He began creating a series of forms and documents that would help with the types of investigations InfoQuest was tasked with working. The goal was that when a client called, all that was needed was to "click print" and the appropriate documents would be ready and would include everything from a case or job intake form, complete with client information, through the detailed questions needed to start the case, all the way to the final checklist that would make sure the case had been properly concluded.

Paul's increased workload and improved professional image led to requests for and suggestions to market his case management system. In 1999, he launched "The Case File" for investigators and "The Attorney Case File" for attorneys, aiming to enhance professionalism and quality at an affordable price.

In 2001, InfoQuest International expanded to include publications, education, and investigative services. Paul contributed vulnerability studies to various organizations after 9/11, including the FAA, CDC, 2001 World Series Games, 2002 Winter Olympics, and 2002 Super Bowl. Paul also served as a volunteer civilian security analyst for the DeKalb County Office of Homeland Security. Inspired by these experiences, Paul wrote Disaster Prep 101, a comprehensive guide to disaster preparedness, in 2015. Since then, Paul has traveled, lectured, consulted, and continued contributing to public safety, covering topics such as family readiness, counter-terrorism planning, and pandemic influenza preparedness.

Dr. Frances Purcell: Enhancing Education Through Leadership and Expertise
Dr. Frances Purcell, VP of Education at InfoQuest International, brings vast knowledge and experience to her role. With a Ph.D. in Higher Ed Administration and a background in psychology, she is dedicated to advancing education and transforming leadership. Previously, as Assistant Dean at the Medical College of Georgia, she made significant contributions to medical education. At InfoQuest, Dr. Purcell focuses on developing educational products to enhance essential skills and empower professionals.
Outside of her professional endeavors, Dr. Purcell enjoys a fulfilling personal life. She is happily married to Paul Purcell. Together, they share their lives with two remarkable pets—an extraordinary dog who serves as a support dog in the K-9 unit of the Medical Association of Georgia's Medical Reserve Corps and a delightful cat who is currently seeking employment opportunities.
Dr. Frances Purcell exemplifies elegance in her field of expertise. Her dedication, leadership, and remarkable academic achievements make her an invaluable asset to InfoQuest International, Inc. as she continues to drive education forward with her innovative contributions.